FAQs

Frequently Asked Questions

General Questions

Can I book a one-time service instead of recurring?
Yes, we offer flexible one-time lawn care visits. You’re never locked into a contract.
You can request a quote directly on our website or by calling us. We’ll get back to you quickly with a price and availability.
We currently serve Kitchener, Waterloo, Cambridge and more nearby communities. If you’re unsure, feel free to ask us.
Yes, we provide all the tools and equipment needed for the job. You don’t need to supply anything.

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General Questions

How long have you been in business?
We’ve been proudly serving the community since 2020. Our team has grown every year since.
Yes, every crew member is trained to handle your property with care. We focus on safety, consistency, and professional results.
Yes, we run background checks on all team members before hiring. Your safety and peace of mind are very important to us.
Yes, GreenAces is a locally built business based right here in Kitchener. We live and work in the same community we serve.
Weekend appointments are available depending on the time of year. Just let us know and we’ll do our best to fit you in.

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General Questions

Are you fully insured?
Yes, we are fully insured for every job we take on. You’re protected while we work on your property.
If we damage anything, we take full responsibility. We’ll repair or replace it right away.
Yes, we back our work with a satisfaction guarantee. If you’re not happy, we’ll come back and fix it.
Yes, our workers are covered under WSIB while on the job. This protects both our team and our clients.
Yes, we carry $2 million in liability insurance. You’re fully covered in case of an accident.

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General Questions

What’s included in a standard mowing visit?
We mow, trim the edges, and blow off walkways and driveways. It’s a full service each time.
Yes, edging is part of our regular service. Your lawn will always have clean borders.
We usually mow between 2.5 and 3 inches. We adjust the height based on weather and season.
We usually mulch clippings to help your lawn grow, but we can bag them if you prefer. Just let us know in advance.
Yes, we can send a photo summary right to your inbox. This is optional but available for any visit.

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General Questions

How do I pay for my service?
You can pay by e-transfer, credit card, or through our online portal. We’ll send you a link after your visit.
Yes, monthly billing is available for regular customers. It makes payments simpler and more consistent.
No, we’re always upfront with our pricing. You’ll never be surprised by extra charges.
You can skip a week without any penalty. Just give us a heads-up so we can adjust our schedule.
Yes, you can pause your service anytime. Just reach out and we’ll update your account.

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Contact Us

Let's Get Started On Your Next Landscaping Project

With years of experience and comprehensive insurance coverage, you can trust us with your property maintenance needs.

Work Hours

Monday - Friday — 8:00AM - 6:00PM

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Sat - Sun — 9:00AM - 3:00PM

Our Location

We serve clients across the KWC-Area

Office Number

(226) 777-0959

Our Email

info@greenaceslandscaping.com

Get In Touch

Get in touch with us today to schedule a custom quote. Call us or fill out the form below to get started.